18.다음 글의 목적으로 가장 적절한 것은? Dear Ms. Spadler, You’ve written to our company ①complaingthat(?)your toaster, ②whatyou bought only three weeks earlier, ③don’twork. You were asking for a new toaster or a refund. Since the toaster has a year’s warranty, our company is happy ④replaceyour faulty toaster with a new toaster. ⑤TGetyour new toaster, ⑥simple⑦takingyour receipt and the faulty toaster to the dealer ⑧from thatyou bought. The dealer will give ⑨you a new toasteron the spot. Nothing ⑩isn‘tmore important to us ⑪asTthe satisfaction of our customers. If there ⑫isanything else ⑬we can do itfor you, please do not hesitate ⑭ask. Yours sincerely, Betty Swan *warranty: 품질 보증(서)
